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Contact Coinsfly

Have a question or need assistance? Contact the Coinsfly team and we’ll get back to you as soon as possible.

For general support, business enquiries, merchant requests, compliance matters, or legal communication, please use the contact form below or reach us through the relevant contact details.

Get in Touch

You can contact Coinsfly through the details below. Please include as much relevant information as possible so our team can respond efficiently.

Company

Aurex Financial Technologies Inc.

Operating as Coinsfly

Registered Office

2-1130 Hachey Ave, Coquitlam, BC V3K 2H4, Canada

General Support

support@coinsfly.org

For general questions, account assistance, platform information, or user support.

Business Hours

Monday–Friday
09:00–18:00 Pacific Time

Closed on weekends and Canadian public holidays.

Send Us a Message

Complete the form below and the Coinsfly team will review your message and respond by email.

Supported formats: PDF, JPG, PNG, DOC, DOCX

Important Notice

For your security, please do not include passwords, private keys, seed phrases, full card numbers, or unnecessary sensitive information in this form.

Coinsfly will never ask you for your password, seed phrase, private keys, or remote access to your device.

Response times may vary depending on the nature of your request, business hours, compliance review, payment provider availability, or legal requirements.